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Referral Agent: From “To-Do” to “Done” in Seconds

Sixfold is shifting from insight to action. Our AI has helped underwriters surface risks, highlight insights, and guide decisions, but now we’re taking the next step with a suite of agents designed to clear bottlenecks in the underwriting process. First up: Referral Agent.

Referral Agent: From “To-Do” to “Done” in Seconds

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October 18, 2024 - Sixfold, the AI solution designed to streamline end-to-end risk assessments for underwriters, announced its partnership with AXIS, a global leader in specialty insurance and reinsurance, a collaboration that has yielded positive results in its initial rollout. Within the first month of deployment, AXIS underwriters leveraged Sixfold’s solution to improve efficiency, accurately classifying businesses and aligning cases with their risk appetite.

“This partnership is all about leveraging AI to empower our underwriters and even further enhance the service we provide to our customers. We were searching for a solution that could reliably deliver precision, and Sixfold has done just that and more.
The real game-changer has been the time savings—freeing up valuable hours so our underwriters can zero in on the work that drives results while ultimately benefiting the customer” said Josh Fishkind, Head of Innovation at AXIS.

“Our goal is to provide meaningful ROI for all our customers, and AXIS has already begun to see these benefits,” said Alex Schmelkin, Sixfold's Founder & CEO. “We look forward to continuing our partnership as AXIS discovers more ways Sixfold can enhance their underwriting processes.”

Read the full customer story here and check out the Insurance Post article covering our work with AXIS.

In 2025, the cyber risk landscape is expected to become more complex with increasing threats driven by rising privacy violations, data breaches, the rise of AI, and external factors such as emerging regulations. According to Munich Re, the cyber insurance market has nearly tripled in size over the past five years, with global premiums projected to surpass $20 billion by 2025, up from nearly $15 billion in 2023, as reported by CyberSecurity Dive.

Reflecting the rapid market growth and emerging threats, Sixfold has seen increased demand from specialty insurers in the cyber sector and has successfully brought on several industry leaders as customers.  "In the near future, cyber policies will become as essential as General Liability or Property & Casualty coverage. Given the world we live in, this shift is inevitable. Cyber policies are poised to become the most specific and highly customized policies available" said Jane Tran, Co-founder & COO at Sixfold.

"In the near future, cyber policies will become as essential as General Liability or Property & Casualty coverage. Given the world we live in, this shift is inevitable. Cyber policies are poised to become the most specific and highly customized policies available"

Empowering Underwriters to Quickly Adapt to New Cyber Risks

As cyber risks grow, the pressure on underwriters to assess risks accurately and expedite the case review process continues to increase. Sixfold’s AI solution for cyber insurance addresses these challenges by securely ingesting each insurer’s underwriting guidelines and aggregating all necessary business information to quickly provide recommendations that align with the carrier’s risk appetite. This capability allows insurers to quickly adjust their risk strategies in response to new cyber threats.

“With Sixfold, insurers can synchronize their underwriting guidelines across the board and adapt quickly. For example, when a new malware threat is identified, you can instantly incorporate it into your risk criteria through Sixfold. This ensures that the entire cyber team factors it into their assessments immediately without needing to learn every detail or the threat or spending hours digging for the right information” said Alex Schmelkin, Founder & CEO of Sixfold.

Besides, effective cyber underwriting demands deep expertise in IT systems, cybersecurity measures, and industry developments. This need for specific expertise presents a significant talent issue for insurers, especially with 50% of the underwriting workforce set to retire by 2028. Sixfold bridges the knowledge gap by instantly providing underwriters with the specialized knowledge they need for accurate risk assessments. 

“Underwriters no longer need to be cyber experts; they can rely on Sixfold to spotlight the critical information needed for accurate underwriting decisions. Our platform simplifies the complex world of cyber risk and empowers underwriters to make more confident decisions, faster” said Jane Tran, Co-founder & COO at Sixfold.

Sixfold Partners with CyberCube to Enhance Cyber Risk Assessments

Sixfold has teamed up with CyberCube, the world’s leading analytics provider to quantify cyber risk. This integration of CyberCube's advanced cyber risk analytics with Sixfold's AI underwriting solution enables insurers to achieve faster and more accurate risk assessments. The partnership enhances underwriting efficiency, strengthens regulatory compliance, and offers highly tailored cyber insurance solutions, empowering insurers to stay ahead of the rapidly evolving cyber threat landscape. "The partnership between CyberCube’s comprehensive cyber data and Sixfold’s innovative risk assessment is setting a new standard for the future of underwriting, keeping insurers prepared for new challenges in determining accurate cyber policies.” said Ross Wirth, Head of Partnership and Ecosystem for CyberCube.

"The partnership between CyberCube’s comprehensive cyber data and Sixfold’s innovative risk assessment is setting a new standard for the future of underwriting, keeping insurers prepared for new challenges in determining accurate cyber policies.”

To see our Sixfold speeds up the cyber underwriting process join our upcoming live product demo.

This content was originally published on PR Web

With our latest product updates, we’ve extended our commercial underwriting product with a suite of AI-powered features to facilitate end-to-end underwriting across all lines of business, scaling from transactional underwriting to complex, three-dimensional risks.

Sixfold’s number one superpower is to easily–and quickly–ingest carriers’ unique underwriting guidelines and automatically surface the submissions that match the carrier’s unique risk appetite. The platform empowers carriers to streamline the underwriting process by:

🔘 Analyzing publicly available information and ingesting data from multiple disparate sources in an instant for a comprehensive risk assessment

🔘 Generating a comprehensive summarization of the business’s operations and providing NAICS/SIC classification

🔘 Surfacing positive and negative risk factors tuned to a carrier’s unique appetite

🔘 Answering complex questions across large sets of documents

🔘 Prioritizing risks with an underwriter-facing dashboard for improved resource allocation

Over the past half, we’ve significantly matured our P&C underwriting platform with deep investments across accuracy, traceability, performance, and extensibility. Some of the key highlights include:

✔️ Improved Accuracy with Advanced Document Extraction  

As underwriters ask complex questions across large sets of documents, we’ve invested in new models to improve extraction across the universe of insurance documents. With Sixfold’s latest models, we’ve seen a 40% boost in accuracy in extracting data from the most illegible documents.

With our ongoing investments in extraction models tailored to the documents underwriters see daily, Sixfold ensures precise and reliable insights from large, challenging document sets, transforming how underwriters interact with data.

Sixfold ensures precise and reliable insights from large, challenging document sets; transforming how underwriters interact with data.

✔️ Appetite Match Scoring with Weighted Risk Scoring

To replicate underwriters’ cognitive processes, Sixfold is introducing weighted risk signals to reflect the nuance across how underwriting factors impact where a risk sits within a carrier’s appetite. Now, carriers can assign varying importance to different factors to prioritize risks more accurately based on alignment with their risk appetite.

A carrier can assign varying importance to different factors to prioritize risks more accurately based on alignment with their risk appetite.

✔️ Enhanced Transparency with Inline Citations

Not only can Sixfold answer complex questionnaires across lines of business, but now all answers are grounded in the original source material with citations to the most relevant sections for confident decision-making.

All answers are grounded in the original source material with citations to the most relevant sections for confident decisioning.

✔️ Bringing Risk Classification and Summarization Down to Seconds

With our continued commitment to investing in the Sixfold pipeline architecture to improve performance, availability, and resilience, we’ve brought down the median case processing time from 80 seconds to 31 seconds. With these enhancements, in less than a minute, Sixfold can research publicly available information to learn everything we can about a business and analyze the aggregated data for business summarization and NAICS/SIC classification.

✔️ Embed Sixfold across Underwriters’ Existing Workflows with our API

With the Sixfold API, carriers can seamlessly integrate Sixfold into existing workflows for enhanced productivity and unified risk management. From automated data gathering and ingestion to custom-tailored underwriting recommendations that can be embedded across existing workflows and systems, Sixfold cuts out the manual work and document handling overhead for 10x faster risk review processes.

✔️ Mitigating drift and bias with our Responsible AI framework 

Designed to navigate the rapidly evolving AI landscape confidently, Sixfold’s Responsible AI framework ensures carriers are well-insulated from risk with its enhanced auditability, data provenance, and traceability. By actively collaborating with regulatory bodies and legal counsel, Sixfold remains at the forefront of responsible AI innovation, safeguarding carriers with unparalleled diligence.

👀 Coming Soon: Research Assistant

Stay tuned for future launch updates to hear about upcoming capabilities like Sixfold’s Research Assistant, designed to find answers to complex research questions, all of which are grounded in the original source material with citations.

Want to see our new capabilities in action?
Get in touch →

It’s impossible in 2024 to be an insurance carrier and not also be an AI company. In this most data-focused of sectors, the winners will be the organizations making the best use of emerging AI tech to amplify capacity and improve accuracy.

This is a challenge and opportunity that Sixfold is uniquely suited to address thanks to our decades of collective industry and technological experience. We know insurers’ needs—intimately—and understand precisely how AI can overcome them. 

In previous posts, I’ve described how Sixfold uses state-of-the-art AI to ingest data from disparate sources, surface relevant information, and generate plain-language summarizations. Our platform, in effect, provides every underwriter with a virtual team of researchers and analysts who know exactly what’s needed to render a decision. But getting there is the rub. Training AI models (these “virtual teams”) to understand what information is relevant for specific product lines is no small task, but it’s where Sixfold excels.

To use AI is human, to create your own unique AI model is divine

Underwriting guidelines aren’t typically encapsulated in a single machine-readable document. They’re more likely to exist in an unordered web of internal documents and reflected in historic underwriting decisions. Distilling a diffuse cultural understanding into an AI model can take months using a traditional approach, but with Sixfold, it can be accomplished—and accomplished well—in as little as a few days.

Sixfold’s proprietary AI captures carriers’ unique risk appetite by ingesting a wide variety of inputs (be it a multi-hundred-page PDF of guidelines, a loose assortment of spreadsheets, or even past underwriting decisions) and translating it into an AI model that knows what information aligns with a positive risk signal, a negative one, or a disqualifying factor. 

With this virtual wisdom model in place, the platform can identify and ingest relevant data from submitted documents, supplement with information from public and third-party data sources, and generate semantic summaries of factors supporting its conclusions—all adhering to the carriers’ unique underwriting approach.

Frees human underwriters to do uniquely human tasks

It can take years for a human underwriter to master underwriting guidelines and rules, but that doesn’t mean human underwriters are no longer needed–quite the opposite. By offloading the administrative bulk to AI, underwriters can use their increased capacity to prioritize cases that align with their unique risk appetite. 

It can take years for a human underwriter to master underwriting guidelines and rules.

Consider a P&C carrier that prefers not to underwrite businesses that work with asbestos. When an application comes in, Sixfold’s platform processes all broker-submitted documents and supplements it with relevant data ingested from public and third-party data sources. If Sixfold were to then surface information about “assistance with obtaining asbestos abatement permits” from the applicant’s company website, it would automatically mark the finding as a negative risk signal (with clear sourcing and semantic explanation) in the underwriter-facing case dashboard. With Sixfold, underwriters can rapidly discern the applications that are incompatible with their underwriting criteria and quickly focus on cases aligned with their risk appetite.

Sixfold rapidly identifies disqualifying factors and frees underwriters to focus on applications aligned with their criteria.

Automating these previously resource-intensive data processing workflows allows carriers to obliterate traditional limits on underwriting capacity. The question for the industry has rapidly moved from “is automation possible?” to “how quickly can we get it implemented?” Sixfold’s purpose-built platform empowers customers to leapfrog competitors relying on traditional approaches to training AI underwriting models. We get you there faster–this is our superpower.

Users can peek behind the AI and review the positive and negative risk signals the system has been trained to look for.


New York City, January 9, 2024

Sixfold, the Generative AI exclusively built for insurance underwriters, today announced that the company has joined Guidewire’s Insurtech Vanguards program, an initiative led by property and casualty (P&C) cloud platform provider, Guidewire (NYSE: GWRE), to help insurers learn about the newest insurtechs and how to best leverage them.

Jane Tran, Co-founder & COO at Sixfold, expressed, “Guidewire stands as the industry's foremost policy vault, embodying the definitive source of truth. Collaborating with Guidewire empowers us to advance our enterprise-grade generative AI solutions tailored specifically for underwriters.”

Insurtech Vanguards is a community of select startups and technology providers that are bringing novel solutions to the P&C industry. As part of the program, Guidewire provides strategic guidance to and advocates for the participating insurtechs, while connecting them with Guidewire’s P&C customers. 

Sixfold seamlessly handles the ingestion, routing, classification, and summarization of submissions, and provides trustworthy, data-driven policy recommendations to underwriters in a user-friendly format.

About Sixfold

Sixfold brings the power of generative AI to the underwriting process. The platform significantly reduces manual workload for underwriters and amplifies confidence in every underwriting decision with improved accuracy, transparency, and capacity.

This time last year, Sixfold was little more than a name and a vague concept. But since officially launching in May, this remarkable team (now 17-strong and growing!) has revolutionized insurance underwriting. That’s a bold statement from a biased observer, but I think I can back it up. 

First, let’s briefly explore the state of affairs coming into 2023.

Modern carriers process vast amounts of data from a wide array of sources to inform underwriting decisions. Today’s competitive advantages are secured—or lost—based on the efficiency and accuracy with which one handles this data. 

Over the years, multiple data-tech vendors have promised to help carriers keep pace, but they haven’t been even close to sufficient. Meanwhile, data ecosystems have grown more expansive and the tools gap, more glaring.

Like numbers? Explore Sixfold's 2023 By the Numbers

At Sixfold, we saw this challenge compounding by the day—not for lack of trying, but for lack of imagination. It’s what inspired us to develop a new approach that prioritizes transformation over iteration.

Our platform was uniquely built to accelerate the bewilderingly complex process of modeling risk appetite, no matter the starting point. Is your risk tolerance detailed in a loose assortment of PDFs? An Excel document? Or just a bundle of past submissions? We can make sense of it all. And that’s just the start. Our proprietary generative AI engine ingests applicant data from disparate sources at scale and—unlike traditional “intelligent” data processing tools, which merely extract data—generates clear summaries, fully aligned with carriers’ appetites, empowering underwriters to move with unprecedented accuracy and speed.

And it’s been effective. Ridiculously effective. Let’s run through a few quick examples:

✅ A leading general liability carrier was averaging 4 hours for its submission-to-quote cycles, but once they implemented Sixfold, that time was slashed to just 4 minutes.

✅ Last year, a large global cyber carrier measured its submission-to-quote cycles in weeks; now they do it in 3 minutes and 24 seconds.

✅ Before adding Sixfold to its tech stack, a major life & health carrier needed days to extract, surface, and package relevant data from multiple sources for a single life insurance application. Now the entire process is handled automatically in a fraction of the time.

Perhaps you can see where the industry is headed and why this is the area where Sixfold is focusing.

The journey from there to here

The progress our engineering team has made over this not-even-a-full year has been nothing short of astonishing. Gen AI is moving forward at warp speed–and Sixfold is moving even faster

In just the past few months we’ve transitioned from relying on a single LLM vendor to tapping and training a plethora of platforms based on their unique abilities. Additionally, we’ve tailor-built our own proprietary AI models to increase speed, accuracy, and privacy—we’ll be tripling down on our internal R&D efforts in the years ahead. (As a side note: I can’t wait to show you what our engineers have been working on…more on that during our January webinar.)

The only thing evolving faster than AI technology is society’s views of it. More people are voicing concerns about the potential negative impact of AI, particularly around issues of scaled bias. We get it. We have a shared interest in ensuring that AI is deployed with a human-first approach. 

Sixfold has been proactively and uniquely engaged in the conversation. I, and other Sixfold leaders, have repeatedly met with the state regulators and commissioners throughout the year to better understand their concerns and thinking. These meetings have helped us design our platform in anticipation of new regulations and, conversely, offer our unique insights to influence the formation of emerging rules that will allow AI to work better for everyone.

Hello, 2024

We’re exclusively obsessed with insurance underwriting. We have been from the beginning and we will continue to be in the future.

I’m beyond proud of what this team has accomplished over the past 7 months, and I can’t wait to share with you what’s in store in 2024. Join us this coming January for our first-ever virtual session, Boost Underwriting Capacity in 2024: Discover the Sixfold Impact, for a demo of how our platform enhances underwriting capacity in P&C, Life, and Specialty insurance sectors.

None of this would have been possible without the support and backing of Charles Birnbaum and Jeremy Levine at Bessemer Venture Partners, and Jonathan Crystal and Stephen McGovern at Crystal Venture Partners. We’re grateful for our bold customers and partners who understood our vision and joined us on the first leg of our journey. And of course, I can’t say enough about the Sixfold team including my co-founders Jane and Brian as well as our growing lineup of researchers, innovators, and visionaries: Brooke, Drew, Emil, Gregg, Ian, Lana, Laurence, Leonardo, Lucas, Maja, Marie, Omeed, Stewart, and Ryan.

Don’t miss our 2023 recap. See you all next year!

This post was originally published on LinkedIn.