You’ve Got Questions
We’ve Got Answers

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Have more questions about anything?
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Reach out at hello@sixfold.ai, and we’ll share all the details.

Getting Started
What insurance lines do you support?
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Sixfold supports lines across P&C, Speciality and Life & Disability. We also work with Reinsurance enterprises.

Insurance Lines
How are you different from general purpose LLMs? Are you just a wrapper for those?
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Sixfold is specialized AI built for underwriting, not conversation. Unlike general LLMs, Sixfold ingests your specific underwriting guidelines and your unique risk appetite becomes the foundation for everything we do.

Instead of chatbot prompts, Sixfold works automatically when submissions arrive. It reads cases, assesses them against your guidelines, and delivers appetite-aligned insights and actions right into your underwriting workflow.

Your data operates in a secure, single-tenant environment that meets insurance industry compliance standards. Nothing leaves your isolated instance or trains our models.

Capabilities
What about group benefits?
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Yes, we also work with group benefits.

Insurance Lines
How does Sixfold ensure data privacy?
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All Sixfold customers operate within isolated environments, and end-user data is never persisted in the LLM-powered Gen AI layer so information remains protected and secure.

Privacy & Security
What security certifications do you have?
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Sixtold is SOC 2 Type II certified and HIPAA compliant

Privacy & Security
Is Sixfold an underwriting workbench?
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No, we're not an underwriting workbench, but we’re a great enhancement to your existing workbench. Think of us as the 'brain' that can work invisibly behind the scenes to help automate triage, risk assessment, research, referrals, and more.

Capabilities
What is Responsible AI?
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Responsible AI refers to the practice of designing, developing, and deploying artificial intelligence systems in a manner that is ethical, transparent, accountable, and fair. A rule we live by!

Responsibility & Compliance
Do you have an API?
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Yes, Sixfold makes integrating easy with Rest APIs.

Capabilities
How does Sixfold maintain regulatory compliance?
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We work closely with regulators and third-party experts to ensure our solution remains compliant and fair.

Responsibility & Compliance
Can you help me with submission triage?
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Yes, we help triage and prioritize all submissions to make sure you spend time on the ones that are a best match based on your own risk appetite.

Capabilities
What file formats do you support?
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We support a wide range of file formats, such as:

Documents: .docx, .txt, .html
Spreadsheets: .xlsx
Presentations: .pptx
Images: .pdf, .jpg, .png, .tiff
Data Files: .json

..and others!

Capabilities
We’re not allowed to use Generative AI tools like ChatGPT, how can I use Sixfold?
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Sixfold is different from ChatGPT and similar public tools since we keep your data and information safe and isolated to your organization.

Responsibility & Compliance
Do you read medical records? Handwritten ones?
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Yes, EVEN if your handwriting isn't the best!

Capabilities
What languages does Sixfold speak?
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Todo! Alle! All of them!

Capabilities
Will my data be utilized to train your models?
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No. Customer data is not persisted at the LLM level with Sixfold, ensuring that each user's interaction is private and not used for future reference or learning by the model.

Training Data & Risk Appetite
Who do I contact to learn more?
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Additional questions? Curiosities? Send it our way at hello@sixfold.ai.

Getting Started

Reach out with additional questions.

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