You’ve Got Questions
We’ve Got Answers

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Have more questions about anything?
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Reach out at hello@sixfold.ai, and we’ll share all the details.

Getting Started
What insurance lines do you support?
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Sixfold supports lines across P&C, Speciality and Life & Disability. We also work with Reinsurance enterprises.

Insurance Lines
How are you different from general purpose LLMs? Are you just a wrapper for those?
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Sixfold is specialized AI built for underwriting, not conversation. Unlike general LLMs, Sixfold ingests your specific underwriting guidelines and your unique risk appetite becomes the foundation for everything we do.

Instead of chatbot prompts, Sixfold works automatically when submissions arrive. It reads cases, assesses them against your guidelines, and delivers appetite-aligned insights and actions right into your underwriting workflow.

Your data operates in a secure, single-tenant environment that meets insurance industry compliance standards. Nothing leaves your isolated instance or trains our models.

Capabilities
How does Sixfold understand my unique risk appetite or underwriting guidelines?
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Sixfold ingests carriers’ risk preferences and calibrates against previous underwriting decisions to create a model that distinguishes between positive, negative, and disqualifying risk factors specific to your business. The system then extracts data from the application’s submission, additional documents, and third-party sources (when applicable) and assesses it against your established appetite to surface the risk insights that matter most.

Training Data & Risk Appetite
What about group benefits?
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Yes, we also work with group benefits.

Insurance Lines
How is Sixfold using AI agents today?
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We’ve embedded AI agents across our platform to support underwriters in high-impact ways. They help with tasks like:

  • Extracting insights from complex documents: We’re applying agent-based techniques to improve how we extract and classify data from documents like loss runs, where traditional tools often struggle.
  • Conducting targeted research: They detect when there are gaps in submission data and explore external sources—like the web or industry databases—to surface relevant context and emerging risks.
  • Automating referrals: They identify when a case should be referred based on individual level of authority and automatically create a referral package for the underwriter to send.

This is just the start. We're continuously expanding how agents support the underwriting process.

Capabilities
How does Sixfold ensure data privacy?
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All Sixfold customers operate within isolated, single-tenant environments, and end-user data is never persisted in the LLM-powered Gen AI layer so information remains protected and secure.

Privacy & Security
Why do AI agents matter for underwriting?
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Underwriting involves structured workflows, but within them are countless nuanced decisions. For example, deciding whether a building without sprinklers is still safe, or whether a contractor in a high-risk industry should be approved. Agents can support underwriters by handling these context-rich subtasks — identifying relevant data, analyzing risk factors, and summarizing insights.

Capabilities
What security certifications do you have?
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Sixtold is SOC 2 Type II certified and HIPAA compliant

Privacy & Security
Is Sixfold an underwriting workbench?
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No, we're not an underwriting workbench, but we’re a great enhancement to your existing workbench. Think of us as the 'brain' that can work invisibly behind the scenes to help automate triage, risk assessment, research, referrals, and more.

Capabilities
What is Responsible AI?
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Responsible AI refers to the practice of designing, developing, and deploying artificial intelligence systems in a manner that is ethical, transparent, accountable, and fair. A rule we live by!

Responsibility & Compliance
Do you have an API?
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Yes, Sixfold makes integrating easy with Rest APIs.

Capabilities
How does Sixfold maintain regulatory compliance?
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We work closely with regulators and third-party experts to ensure our solution remains compliant and fair.

Responsibility & Compliance
Can you help me with submission triage?
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Yes, we help triage and prioritize all submissions to make sure you spend time on the ones that are a best match based on your own risk appetite.

Capabilities
What file formats do you support?
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We support a wide range of file formats, such as:

Documents: .docx, .txt, .html
Spreadsheets: .xlsx
Presentations: .pptx
Images: .pdf, .jpg, .png, .tiff
Data Files: .json

..and others!

Capabilities
We’re not allowed to use Generative AI tools like ChatGPT, how can I use Sixfold?
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Sixfold is different from ChatGPT and similar public tools since we keep your data and information safe and isolated to your organization.

Responsibility & Compliance
Do you read medical records? Handwritten ones?
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Yes, EVEN if your handwriting isn't the best!

Capabilities
What languages does Sixfold speak?
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Todo! Alle! All of them!

Capabilities
Will my data be utilized to train your models?
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No. Customer data is not persisted at the LLM level with Sixfold, ensuring that each user's interaction is private and not used for future reference or learning by the model.

Training Data & Risk Appetite
Can I test Sixfold before committing?
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Yes! We provide a fast, free proof of concept to showcase Sixfold in action, as well as with a more comprehensive pilot for deeper evaluation.

Getting Started
What does the pilot program include?
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We quickly train an AI to simulate your underwriting rules. The three-month pilot builds a strong business case, demonstrates Sixfold’s ROI, and gives underwriters hands-on experience before full implementation.

Getting Started
Who do I contact to learn more?
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Additional questions? Curiosities? Send it our way at hello@sixfold.ai.

Getting Started

Reach out with additional questions.

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