AI Adoption Guide for Underwriting Teams
.png){kind=spacer}
Over the past few years at Sixfold, we've helped more than 50 underwriting teams bring AI into their day-to-day work. From global carriers to innovative MGAs, teams ranging from five to 200 people across P&C, Life & Health, and specialty lines.
Different customers with different needs, but one common pattern: the teams that succeed with AI aren't the ones waiting for a perfect solution. They're the ones who start. They take the project out of the product roadmap and bring AI into how their team actually works, into the culture, the habits, the daily routine.
The goal is to take manual work off underwriters' plates so they have time to focus on complex decisions, bind more premium, and strengthen broker relationships. The secret is to simply start.
From our experience working with underwriters on a daily basis, one thing is clear: successful adoption doesn't come from trying to solve everything at once. It starts with one clear, impactful pain point.
Achieveing a successful start
- Pick a pain point that underwriters already feel every day. Something that eats up hours, like digging through pages of documents to find one relevant detail about a risk. When underwriters see real value, they'll use it and share the wins with their peers.
- Get leadership buy-in from leaders who understand why it matters, not leaders who add AI just to check a box. Leaders who actively support underwriters as they try something new make the difference.
And just as important: underwriters need to see what's in it for them. Concrete changes to their day-to-day work, not abstract efficiency gains.
“We focused on a use case underwriters actually asked for. And then accuracy became everything. If they can't trust the output, it doesn't matter how cool the technology is.”
─ Amy Nelsen, Head of UW Operations, Middle Market at Zurich North America
That's just the first step. We've put together a 5-stage guide that covers what comes next, from building trust, making it effortless to use, to spreading adoption across the team.
Download the guide here
